FAQ

What is Wanderluxe Home?

Wanderluxe Home is a conscious home décor brand dedicated to showcasing traditional craftsmanship through modern luxury thoughtfully designed for the well-traveled home. 

Each piece is handcrafted by master artisans committed to preserving heritage handicrafts.

We offer seasonal Artisan Boxes as well as a marketplace, connecting you to global communities through art.

What is inside the Wanderluxe Home Artisan Boxes?

Each box features 4-6 luxury handcrafted pieces by our global artisan partners specifically curated for the Wanderluxe Home Artisan Box and a booklet complete with artisan stories, product descriptions, recipes and more.

Where does Wanderluxe Home Ship?

We ship FedEx Ground within the contiguous United States and FedEx 2-Day for Alaska and Hawaii.

Why don’t exact products look the same?

Due to the nature of handcrafted products, no two products will be exact. Although our artisan partners are very thoughtful in the production process to create consistency, inevitably there will be variations between product design and color. At Wanderluxe Home we celebrate the inherent beauty and uniqueness of handicraft.

Are there any hidden fees?

Wanderluxe Home does not have any hidden fees. Depending on shipping address you may be charged sales tax.

When do we ship the Wanderluxe Home Artisan Boxes?

We ship Artisan Boxes four times a year for those who sign up for the Wanderluxe Home annual membership. You can also purchase an individual box until we run out.

When will I be billed if I sign up for the Wanderluxe Home annual membership?

You can expect to be billed once a year. Annual memberships are revolving. If you have questions about your membership please send us an email at [email protected].

What if I need to update my shipping address?

Please visit your Account page and click Addresses. Please note that we are not able to reroute shipping at this time. Confirm shipping address prior to purchase.

What is your return policy?

As of now all sales are final. We do not accept returns. However, we want our customers to be 100% satisfied with their purchase and will work with customers individually to resolve any issues. Please email us at [email protected].

What is your cancellation policy?

Wanderluxe Home Artisan Box membership is paid annually and is non-refundable. To cancel the annual membership for the following year, please do so before the one-year renewal date. You can cancel on your Account page and click Subscriptions.

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Modern luxury, thoughtfully designed for the well-traveled home. 

Wanderluxe Home is a conscious home décor brand dedicated to preserving the heritage of master artisans.

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